General Terms and Conditions of Sale

These general terms and conditions of sale (hereinafter "GTC") govern the contractual relationship between Jazmín y Miel (hereinafter "we", "us" or "our") and any natural or legal person (hereinafter "you", "your" or "yours") wishing to make a purchase on the website www.jazminymiel.com (hereinafter "the Site").

1. Acceptance of the Terms and Conditions

By placing an order on our Site, you unconditionally accept these Terms and Conditions. We reserve the right to modify these Terms and Conditions at any time. The applicable Terms and Conditions are those in effect on the date of your order.

2. Products

The products offered for sale are those listed on the Site on the day the user visits the Site. The products are described and presented as accurately as possible. However, if any errors or omissions have occurred in this presentation, we cannot be held liable.

3. Orders

To place an order, you must:

  • Select the desired products and add them to your cart.
  • Confirm your basket after checking it.
  • Fill in the billing and shipping information.
  • Choose a delivery method and a payment method.
  • Confirm your order after checking it.

You will receive a confirmation email summarizing your order details. We reserve the right to refuse any order for legitimate reasons, such as payment issues, disputes related to previous orders, or stock shortages.

4. Price

Product prices are shown in euros, inclusive of all taxes (VAT), excluding delivery charges. Delivery charges are shown before order confirmation. We reserve the right to change prices at any time, but products will be billed based on the rates in effect at the time the order is placed.

5. Payment

Payment for your purchases is made by credit card through a secure payment platform. We accept Visa, MasterCard, and American Express. Your card will be debited upon order confirmation.

6. Delivery

Products are delivered to the delivery address you provided when placing your order. Delivery times are estimates and correspond to average processing and delivery times. We cannot be held responsible for any consequences due to shipping delays.

7. Right of Withdrawal

In accordance with current legislation, you have 14 days from the date of receipt of your products to exercise your right of withdrawal without having to provide any justification or pay any penalties. Products must be returned in their original condition and complete (packaging, accessories, instructions, etc.). Return shipping costs are your responsibility.

8. Returns and Refunds

Please refer to our Return and Refund Policy for details on the return and refund procedure.

9. Guarantees

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, allowing the return of defective or non-conforming products.

10. Responsibility

We strive to describe the products sold on the Site as accurately as possible. However, we cannot be held liable for any failure to comply with the laws of the country where the products are delivered. It is your responsibility to check with local authorities regarding the import or use of the products you intend to order.

11. Personal Data

We collect and process your personal data in accordance with our Privacy Policy .

12. Applicable Law and Disputes

These Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. Failing that, the French courts shall have exclusive jurisdiction.

13. Contact

For any questions or information, you can contact us at the following address: jazminymiel.pro@gmail.com .